Change Makers Podcast Episode 11: The Future of Car Dealerships in 2024
In the latest episode of the Autocar Business Change Makers Podcast, mobility expert Lukas Neckermann delves into the evolving landscape of car dealerships versus agencies, the impact of AI on customer service, and the rise of used EVs.
Exploring the Shift in Automotive Industry Dynamics
Hosted by Chris Kirby, CEO of Tomorrow’s Journey, and Felix Page, news editor at Autocar, this podcast series provides insights into how innovative companies are reshaping the automotive industry. Neckermann discusses the collaboration between startups and OEMs, the influence of over-the-air software updates on car ownership, and the changing role of dealerships in the year 2024.
Key Questions Addressed in Episode 11
Neckermann addresses pressing questions such as the decline in car ownership, the potential of AI to enhance customer service, and the benefits of opting for used EVs when making the switch to electric vehicles. To gain valuable insights on these topics and more, listen to episode 11 below.
Subscribe and Stay Informed
The Autocar Change Makers Podcast is a must-listen for industry professionals interested in the future of automotive. Subscribe to the podcast on Apple Podcasts, Spotify, Amazon Podcasts, or your preferred platform to stay updated on the latest trends and developments.
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