Heading 1: Volkswagen’s Infotainment System Woes

Volkswagen has been facing criticism for its infotainment systems in recent years. The eighth-generation Golf and the first-generation ID.3 were both praised for their performance and design but were widely criticized for their infotainment systems. The unlit climate control sliders and haptic buttons on the steering wheel were among the most significant complaints.

Heading 2: The Next-Gen Tiguan: A Statement of Intent

Volkswagen’s CEO, Thomas Schäfer, has called the next-gen Tiguan a statement of intent from the brand. Although the interior is still simple, the automaker has focused on fixing the areas that received the most complaints. The Tiguan comes with a large infotainment system and few physical controls. However, Volkswagen has gotten rid of the unlit climate control sliders and haptic buttons on the steering wheel.

Heading 3: A Focused Effort to Make Vehicles Easier to Operate

Schäfer admits that the Mk8 Golf and the ID.3 “definitely did a lot of damage” to the brand’s reputation among loyal customers. The new infotainment controls are part of a focused effort to make its vehicles easier to operate. Volkswagen had to rank the functions touched by drivers in terms of importance, figure out which need to be permanent buttons and which can go on the screen, how deep into the menus the ones on the screen could go, and how to place them all intuitively.

Heading 4: Consistency Across Different Models

Moving forward, Volkswagen will work to make controls consistent across different models to prevent customers from being confused. Schäfer says that one of Volkswagen’s strengths has always been its interiors, and it doesn’t want to lose that reputation. Once Volkswagen has optimized its infotainment system, it will not change buttons from here to there, to there and here.

Heading 5: The All-Electric ID.2

While the upcoming Tiguan will be a sign of things to come, Schäfer says that the vehicle that will crystallize the design of its tech moving forward is the all-electric ID.2, which is set to arrive in 2025. Volkswagen is working hard to ensure that its infotainment system is intuitive, easy to use, and consistent across all its models. The all-electric ID.2 will be the ultimate test of Volkswagen’s efforts to improve its infotainment system.

Heading 6: Conclusion

In conclusion, Volkswagen has been facing criticism for its infotainment systems in recent years. However, the brand is now on a mission to redress that. The upcoming Tiguan will be a sign of things to come, and the all-electric ID.2 will crystallize the design of Volkswagen’s tech moving forward. Volkswagen is working hard to ensure that its infotainment system is intuitive, easy to use, and consistent across all its models.