CDK Global Cyberattack Knocks Out Thousands of Dealerships

Impact of the Cyberattack

A recent cyberattack on CDK Global, a software solutions provider, has caused disruption in around 15,000 dealerships. The attack led to the shutdown of key systems, leaving dealerships struggling to operate.

Recovery Efforts

Although access to essential systems has been mostly restored, work is still ongoing to fully recover from the incident. CDK Global is actively investigating the cyberattack and working diligently to bring all systems back online.

Significance of CDK and Reynolds and Reynolds

Car dealerships heavily rely on technology from companies like CDK and Reynolds and Reynolds. When these systems are compromised, it can have a significant impact on dealership operations.

Details of the Attack

The cyberattack on CDK Global began on June 18 and continued into the following day, prompting the company to shut down IT systems, phones, and applications to prevent further spread of the attack. The incident affected a large number of dealerships across the country.

Recovery Progress

Access to critical systems, including the dealer management system, has been largely restored. CDK Global is conducting extensive tests on other applications to ensure a complete recovery. The company remains committed to the security of its customers and is working to address any vulnerabilities.

Future Outlook

While the immediate impact of the cyberattack has been mitigated, questions remain about the perpetrators and potential data breaches. Investigations are ongoing, and more information is expected to emerge in the coming days.

Employee Reactions

During the outage, dealership employees expressed frustration on CDK’s Facebook page, highlighting the challenges they faced in conducting business without access to essential systems.