Chrysler Pacifica Hybrid Recall: What You Need to Know

Recall Details

• Stellantis issued a recall for 24,111 Chrysler Pacifica Hybrid models due to a potential fire risk.
• Out of the affected models, 19,516 are in the US.
• The fire risk is attributed to a “rare abnormality” in individual battery cells.

Impacted Models and Locations

The recall covers 2017-2021 Chrysler Pacifica Hybrid models globally, with the majority in the US, followed by Canada and other regions.

Incident Reports

Stellantis identified seven fire incidents involving the Chrysler Pacifica Hybrid, occurring while the vehicles were off or during recharging. Some customers reported smoke inhalation symptoms.

Cause of Fires

Engineers determined that the fires resulted from abnormal battery cell conditions. The risk is reduced when the battery is depleted, prompting owners not to charge their vehicles.

Solution and Updates

A software update will detect the abnormality, with affected owners receiving free battery replacements. Owners are advised to park their vehicles away from structures until the issue is resolved.

Checking for Recall

Starting July 24, owners can check if their vehicle is part of the recall by entering their VIN on designated websites. Stellantis will contact affected parties directly.

Stay Informed

For more information and updates on the Chrysler Pacifica Hybrid recall, visit the official Stellantis website or contact customer care.