Nevada Woman Left Stranded as Hyundai Denies Engine Warranty Claim

A Nevada woman finds herself stranded out of state and facing a major auto repair issue that Hyundai refuses to address. Virginia Sousa, a resident of Reno, purchased a vehicle from Lithia Hyundai earlier this year. However, she immediately noticed a rattle in the car, as reported by local news outlet KOLO.

The Initial Problem

After purchasing the vehicle, Sousa brought it in for inspection at the Hyundai dealer that sold it to her. Despite her concerns about the rattle, the dealer did not provide a satisfactory solution or repair. As a result, Sousa was left with a car that continued to experience issues.

Stranded and Denied Warranty Claim

As time went on, Sousa’s car troubles worsened, eventually leaving her stranded in another state. She sought assistance from Hyundai, hoping to have her engine repaired under warranty. However, to her dismay, Hyundai rejected her warranty claim, leaving her with no support or options to fix her vehicle.

A Call for Action

Sousa’s case is not an isolated incident. Hyundai owners across the country have filed a class-action lawsuit against the company for excessive engine problems. This legal action highlights the need for Hyundai to take responsibility for their faulty engines and provide appropriate solutions for affected customers.

It is crucial for consumers to be aware of these issues and hold manufacturers accountable for their products. Sousa’s story serves as a reminder of the importance of thorough research and consideration when purchasing a vehicle, as well as the need for companies to honor their warranties and provide reliable customer support.

To learn more about Sousa’s ordeal and the ongoing class-action lawsuit against Hyundai, please click here.