Title: Lincoln Recalls Nautilus SUVs Over Malfunctioning Shock Absorbers

Introduction:

Lincoln, the luxury vehicle division of Ford, has issued a recall for over 350 Nautilus SUVs due to malfunctioning shock absorbers. The over-extension of these shocks can potentially damage various components, including the speed sensor, ABS sensor, and brake lines. While there have been no reported injuries or accidents related to this issue, Lincoln is taking proactive measures to ensure the safety of its customers.

Understanding the Issue:

In early March of this year, Ford’s Oakville Assembly Complex discovered an over-extended condition in some rear shocks during routine inspections. Upon measuring the Continuous Controlled Damping (CCD) shocks, it was found that they were over-extending up to 27mm. Further investigation revealed that the rear shocks did not undergo the same quality control test as the front ones.

Ford’s Response:

Upon discovering the issue, Ford promptly issued a stop ship order for any new Nautilus vehicles equipped with CCD shocks. A comprehensive investigation was initiated, and out of the 90 vehicles tested, 72 right rear shocks and 21 left rear shocks were identified as having this problem. The recall affects vehicles manufactured between February 14th, 2023, and March 10th, 2023, totaling 366 vehicles.

Identifying Potential Clues:

Owners of affected Nautilus SUVs should be aware of potential indicators of the problem. If the ABS or ESC light illuminates on the dashboard, it could be a sign of the over-traveling shock issue. Unusual noises or vibrations, particularly in the rear end of the SUV, may also indicate this condition.

Recall Process:

To address the issue, Lincoln dealerships will inspect the shocks and associated components to assess any damage or other related issues. If a technician determines that the shock or shocks are faulty, Lincoln will replace them and repair any resulting damage at no cost to the owner.

Checking for Affected Vehicles:

Owners who are concerned about whether their Nautilus is affected by this recall can take the following steps:

1. Contact Local Dealer: Reach out to the nearest Lincoln dealership to schedule an inspection and determine if the vehicle is part of the recall.

2. Search VIN Number: Visit the official website of the National Highway Traffic Safety Administration (NHTSA) at NHTSA.gov and use the vehicle identification number (VIN) to check if the Nautilus is included in the recall.

3. Contact NHTSA: For further assistance, owners can contact the NHTSA directly at 1-800-424-9153.

Conclusion:

Lincoln’s recall of Nautilus SUVs due to malfunctioning shock absorbers demonstrates the automaker’s commitment to ensuring the safety of its customers. By promptly addressing the issue and offering free inspections, replacements, and repairs, Lincoln aims to resolve the problem and prevent any potential accidents or injuries. Owners are encouraged to take advantage of the available resources to determine if their vehicle is affected and take appropriate action to rectify the issue.