Ram Ranks First in J.D. Power Quality Survey, Dodge Falls to Last Place | Giga Gears

**Ram Leads the Pack in 2024 J.D. Power Initial Quality Study**

**Ram Tops the List**
Ram has emerged as the top brand in the 2024 J.D. Power Initial Quality Study, showcasing exceptional quality in the first 90 days of ownership. Following closely behind are Chevrolet and Hyundai, proving that simplicity and reliability are key factors in customer satisfaction.

**Premium Brands Shine**
Porsche and Lexus stood out as the top-performing premium brands in the study, highlighting their commitment to excellence and customer satisfaction.

**EVs Lag Behind**
Electric vehicles (EVs) faced challenges compared to traditional internal combustion engine (ICE) cars in the study. The data revealed that EVs experienced more issues in the first 90 days of ownership, emphasizing the importance of reliability and performance.

**Key Takeaways**
For a seamless new-vehicle ownership experience, opt for simplicity, combustion engines, and mass-market brands. Ram and Chevy outperformed luxury brands, showcasing that quality and reliability are not always tied to high price tags.

**Challenges Faced**
Despite Ram’s top ranking, owners reported 149 problems per 100 vehicles, highlighting areas for improvement. Dodge, which ranked first in the previous year’s study, dropped to the bottom of the list with 301 reported problems.

**Common Complaints**
Issues with infotainment systems and driving assistance technologies were prevalent among owners. Connectivity problems with Apple CarPlay and Android Auto, as well as over-sensitive safety features, were among the reported concerns.

**EVs vs. ICE Cars**
EVs and plug-in hybrid electric vehicles (PHEVs) required more dealer visits in the first 90 days compared to ICE cars. The study revealed that petrol and diesel vehicles scored better than EVs, emphasizing the need for reliability in advanced technologies.

**Interior Smells and Design Flaws**
Unpleasant interior smells emerged as a surprising issue reported by owners. Basic design flaws and technology-related challenges contributed to customer dissatisfaction, highlighting the importance of user-friendly features.

**Top Models**
In the vehicle segment rankings, Ram 1500 and Chevrolet Silverado HD led in their respective categories. Toyota emerged as a standout performer with multiple segment wins, including the Lexus LC as the overall highest-ranked model.

In conclusion, the 2024 J.D. Power Initial Quality Study sheds light on the importance of simplicity, reliability, and customer satisfaction in the automotive industry. Brands that prioritize quality and address customer concerns are likely to excel in today’s competitive market.

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