The Worst Infotainment Systems According To User Feedback
Introduction
Infotainment systems in vehicles often spark strong opinions among consumers. Each automaker puts its unique spin on how customers interact with their vehicles. Recently, we asked our audience to share their thoughts on which infotainment system they believe is the worst in the business. The response was overwhelming, with over 100 passionate comments. Let’s take a closer look at the infotainment systems that received the most criticism based on user feedback.
Aston Martin / Subaru
Both Aston Martin and Subaru received criticism for their infotainment systems. Aston Martin’s DBX was singled out for having an outdated non-touch screen that is reminiscent of technology from over a decade ago. On the other hand, Subaru as a brand was called out for its lack of buttons and slow interface, falling behind modern standards.
Volvo
Volvo’s infotainment system faced criticism for its slow performance, with users reporting issues such as system hang-ups and errors. The sluggish interface deterred potential buyers from considering Volvo vehicles, highlighting the importance of a responsive and user-friendly system.
BMW
BMW’s infotainment system received negative feedback for its climate controls being integrated into the touchscreen interface, making simple tasks like adjusting the AC or heated seats cumbersome and potentially distracting for drivers. While the overall system was deemed functional, the placement of essential controls was criticized.
Kia
Kia’s infotainment system was called out for its radio presets that are difficult to navigate and buried tone settings. Users found the interface to be unintuitive, particularly when using the integrated navigation feature.
Lexus/Acura/Mercedes/Tesla
Several luxury automakers, including Lexus, Acura, Mercedes, and Tesla, were highlighted for their subpar infotainment systems. Common complaints included poor interfaces, unresponsive trackpads, fumbly capacitive buttons, and a lack of support for Android Auto and Apple CarPlay. While these brands are working to improve their systems, user feedback indicates a need for more user-friendly and enjoyable interfaces.
Overall, user feedback plays a crucial role in shaping the future of infotainment systems in vehicles, pushing automakers to prioritize intuitive interfaces and seamless user experiences.